Letters

At work I was supposed to answer three letters today.
But I don't really know what to answer and write these people.
Their problems don't concern me.
So I start writing long meandering sentences
with lots of difficult and hard-to-pronounce words
of Latin or Greek origin.
And I hope these people don't understand
but think that what I wrote and they read is correct
Because it all sounds so smart
And the envelope looks official
and suggests that I know what I'm doing.
And my employer also thinks I know.
I showed him all my diplomas
and my good grades
and the letters of recommendation.
And I acted all eager
and energetic
and ambitious in the job interview.
And I smiled a lot.
And now I feel like I am letting everyone down
Because I absolutely don't care.
And I hardly ever smile.